You will receive a tracking number from Kathy via email as soon as your order has been shipped.
Order type | Production Time | Standard Shipping |
Paper or Canvas (fine art print only) | 5 Bus. Days | 3-7+ Bus days* |
Portrait Sketch | 1- 2 Weeks unless monochrome oil then 30-45 days | 3-7+ Bus days* |
Angel Plaque | If Available - if not available a custom order takes 1-2 weeks | 3-7+ Bus days* |
* Business Days are Mon. - Fri. For US territories outside of the 48 contiguous states (Alaska, Guam, Hawaii, Puerto Rico, Virgin Islands), please expect a few extra business days for shipping.
Note: Orders placed after 10AM MST will go into production the next business day. Please allow 1 additional day if your order placement, production date range or delivery date range falls on one of these holidays: New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
At this time I am not shipping to international destinations outside of the United States. If you have a special request, please email kathy@maniscalcofineart.com and I will consider it. Additional charges apply. Items will be shipped USPS Priority International or FedEx, per request.
We will provide a no charge replacement or refund for any quality issues on prints made on canvas and paper. We may request to have the order returned to us. We do not provide a refund based on customer preference. We will provide a refund or a no charge replacement for any orders damaged in shipping. For a refund or replacement, please contact kathy@maniscalcofineart.com.
Unless your PRINT on paper or canvas order has already gone into production you can cancel it. Please contact kathy@maniscalcofineart.com as soon as possible if you need to cancel your order, there’s a 20% restocking fee that is applied for any order canceled.
Processing a refund can take up to 7-10 business days.
For a refund or replacement, or any other question, please email kathy@maniscalcofineart.com
Kathy requires a 50% non-refundable deposit to begin the order and the remainder is due just before shipping. If payment is not received, the portrait cannot be shipped.
Due to the nature of her custom work, Kathy takes every precaution to package the sketch properly to ensure it arrives safely. Kathy is obligated to create The Portrait
in a professional and craftsman-like manner. If, within ten (10)
days after the sale is final, the Purchaser is not satisfied with The
Portrait, the purchaser can return The Portrait to the Artist in the
same condition as it left the Artist’s studio at the Purchaser’s
expense and the final payment will be refunded by 50%.
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Kathy Maniscalco has exclusive intellectual property rights to all photos, images, text and all other material included on this site.
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Send inquiries to: kathymaniscalco@gmail.com